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Bank of America
Richmond, VA, United States (on-site)
16 days ago


Support the In-Line Quality Assurance Monitoring & Inspection team in mitigating risk across the Global Operations organization. Provide support for monthly control execution within a LOB and directly supports execution and management of the ILQA Program through various initiatives to drive process improvements and control performance sustainability.

Responsibilities may include: 

Conduct or coordinate quality Inspection reviews to ensure associate performance and control effectiveness

Execute Quality Assurance activities including control execution, case assignment, and results reporting in a timely manner

Support initiatives to enhance Quality Assurance program success

Provide support on Regulatory Exams, Internal Audits and other Monitoring & Inspection reviews

Capture data and information relevant to inspection metrics to support governance activities for dashboard reporting


Required skills:

2 or more years in one or more of the following areas: Quality Control/Assurance Testing, Management, Process Risk Control (PRC), Risk Control Self-Assessment (RCSA), internal audit, risk management, process improvement, compliance, front line control role, or similar business control experience

Ability to critically think and problem solve when escalations arise

Strong communication abilities, organizational skills, and attention to detail 

Strong research and analytical skills – Ability to prioritize effectively, a self-starter, organized, capable of performing work independently with minimal direction. 

Proficient computer/software skills - Experience with Microsoft Word, Excel, Power Point, Outlook, SharePoint, etc.

Desired Skills:

Working knowledge of Risk, Quality Control/Assurance Framework

Knowledge or experience with Anti-money Laundering concepts/regulations or ACAMS Certification

Previous work experience in one or more of the following areas: risk, compliance, audit, operations and/or controls

Foundational knowledge of general bank policies, specific to data and privacy

Bachelor’s degree in related field or equivalent work experience

Job Information

  • Job ID: 65594272
  • Workplace Type: On-Site
  • Location:
    Richmond, Virginia, United States
    Chicago, Illinois, United States
    Charlotte, North Carolina, United States
    Dallas, Texas, United States
  • Position Title: Sr Business Control Specialist -Quality Analyst, Anti Money Laundering - Global Operations
  • Company Name For Job: Bank of America
  • Job Function: AML Analyst
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: None
  • Min Experience: 2-3 Years
  • Required Travel: 0-10%
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